Review workflow

How Elioru should collect real reviews

This workflow creates a path to credible testimonials without inventing customer proof or depending on a physical storefront profile.

1. Complete the job

Only request a review after a real quote request or completed service interaction.

2. Ask for permission

Ask the customer whether Elioru may publish their feedback, service type, general area, and any approved photos.

3. Remove private details

Do not publish unit numbers, faces, private belongings, documents, or exact addresses unless explicit permission is given.

4. Keep the meaning intact

Light grammar edits are acceptable, but the substance of the review should not be changed.

5. Publish on owned channels first

Until an external review profile is available, publish approved reviews on the website with service type, general area, and date.

Review format

What a useful review should include

Service type

Example: move-out cleaning, handyman visit, smart-home setup.

General area

Example: North York, Etobicoke, Downtown Toronto, Mississauga.

Customer feedback

Short quote from a real customer after permission is given.

Optional photo proof

Before/after photos only when relevant and approved.