Information collected
Elioru may collect the details you submit through the quote form or chat, including your name, email address, phone number, service request, property type, preferred timing, location details, message content, and uploaded photos.
How information is used
Submitted information is used to review the request, prepare an estimate, clarify scope, respond to questions, schedule service when appropriate, improve the website, and protect the site from spam or abuse.
Photos and sensitive details
Photos are used to understand service scope, access, materials, condition, and timing. Customers should avoid uploading private items, documents, people, or unrelated personal information.
Analytics and advertising measurement
The website may use analytics, tag management, reCAPTCHA, and advertising measurement tools to understand form submissions, page interactions, spam risk, and campaign performance.
Sharing information
Information may be shared only as needed to respond to the request, operate the website, prevent spam, measure performance, or coordinate service. Elioru does not sell customer contact details.
Data retention
Request details may be retained for follow-up, customer support, operational records, and service-quality review. Information that is no longer needed should be deleted when practical.
Customer choices
Customers can ask for correction or deletion of submitted information by contacting Elioru through the website quote form or chat.
Policy updates
This policy may be updated as Elioru adds phone support, email support, reviews, payment workflows, or additional service operations.